Understanding the needs of the customer/user of the Product is critical to identifying what is valuable and what is not. Impact Mapping and Empathy Mapping are techniques that improve the Expedition’s abilities to more intimately identify and enumerate the solution options that will solve the underlying business problem and determine what behaviors need to be changed to solve the customer or market needs.
As backlog items are trimmed to focus on value, an eye should also be given to minimizing the overhead of orchestrating dependencies where possible.
When evaluating the Expedition’s ability to define smaller backlog items, we should see increased density of value in those items that are prioritized. In tandem with other Basecamp 2 outcomes, our goal is to build on the density of value in our backlog to increase the flow of this value through the system to the customer.
Given historical/cultural aspects of the environment at a client, especially those working in a project-funded manner, pork-barreling and gold-plating may be rampant – the “if I don’t get it in this project, I will never get it” mentality. From a change management perspective, it may be necessary to address how the Agile Governance system is now working and demonstrate the differences in approach and results to key stakeholders to gain trust. Be certain to use metrics from Basecamp 1 when driving these conversations.
Teams (including TLT and ESC) should understand the fundamentals of Kanban and how smaller backlog items improve flow
Teams revisit their operations and structure to revisit and improve working agreements that enable improved flow
Clarity of customers is identified at an appropriate level of granularity to enable MVP/MMF definition
Teams have better understanding of the customer problem and defining finer-detail solutions
Epics/Features are sliced by Personas and/or User Journeys
MVP/MMF defined to increase the flow of value and reduce pork-barreling A target “Right-Size” is established for Epics, Features & Stories, along with an acceptable variance
What metrics do we use and what does it mean to “right size” for this organization?