Provide a Summary of the Idea, Bug, Issue, or Problem you want to address. For example: “Need a way to add additional information to my Feature in Jira.”
List who is affected by the problem. For example, Agencies, teams, number of users, and any other information.
List how things would be different when the problem is solved. For example: “The ability to able to add a custom field allows us to record hours spent on this step.”
Provide information about how time-critical this problem is.