Measure Effectiveness

  2. /
  3. System of Delivery
  4. /
  5. Governance
  6. /
  7. Measure Effectiveness
​Measure DIFFERENCES Between PLAN and EXECUTION and Incorporate Learnings into Future Planning
Disciplined and continuous validation that the organization is achieving the learning and feedback, is essential for maximum impact​.

Have we finished this work? Did we get what we expected?

Epic Completed

Purpose​

  • Establish the opportunities for customers to pursue a specific business outcome to solve a valuable business problem

Inputs

  • ​​​​​​​Business case
  • Desired business outcomes
  • Hypothesis outcome vs. actualization analysis

Activities

  • ​​Measure Outcomes​​

Definition of Done

  • Retrospective Analysis

RACI

  • R – Product Category Team, Product Management
  • A – Product Category Team
  • C – Product Management
  • I – Delivery Team

Feature Completed

Purpose

  • Feature deployed in production successfully
  • Validate​ Feature behavior in production

Input

  • ​​​​​​​​Validated Feature​
  • Required documentation 

Activities

  • Verify that the Feature has been deployed in production successfully 
  • Develop an outcome measurement plan 
  • Review and validate feature release documentation  
  • Operational handoff 
  • Warranty support 
  • Update portfolio metrics 

Definition of Done

  • Feature deployed to production 
  • Retrospective items prioritized for action
  • Release acceptance criteria met 
  • Feature meets the organization’s deployment quality standards
  • ​Feature outcome measurement plan established 

RACI

  • R – Product Line Team, Delivery Team
  • A – Product Line Team​
  • C – Delivery Team
  • I – Product Category Team​

Story Accepted

Purpose​

  • ​Story/feature has been accepted

Inputs

  • Story Done
  • ​Story Definition of Done Validated
  • Story Demo

Activities

  • Ongoing Support
  • Operational Handoff
  • Lessons Learned

Definition of Done

  • Story Accepted in ALM Toolset
  • Operational documentation updated (as needed)
  • Sprint Retrospective
  • Delivery Team Metrics

RACI

  • ​R – Delivery Team, Product Line Team
  • A – Delivery Team
  • C – Delivery Team
  • I – Product​ Line Team​